Privacy Policy
Last Updated: January 14, 2026
Effective Date: January 14, 2026
At LensCal ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application (the "App") and website.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, scan food, or contact customer support.
- Personal Information: Name, email address, age, gender, height, weight, and fitness goals.
- Health Data: Calorie intake, macronutrients (protein, carbs, fats), and weight history.
- User Content: Photos of food you scan and any feedback you provide.
- Device Information: Device model, operating system, and unique device identifiers.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App.
- Process your food scans using AI technology to estimate nutritional values.
- Personalize your experience and track your progress towards health goals.
- Communicate with you about updates, support, and marketing (if you opt-in).
- Monitor and analyze trends, usage, and activities in connection with the App.
3. AI Processing of Images
When you scan food, the images are processed by our AI algorithms (via third-party providers like Google Gemini) to identify food items. These images may be temporarily stored for processing but are not used to train public AI models without your explicit consent.
4. Data Sharing and Disclosure
We do not share your personal information with third parties, except in the following cases:
- Service Providers: We may share data with vendors who help us provide the service (e.g., cloud hosting, analytics, AI processing).
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention and Deletion
We retain your personal information for as long as your account is active or as needed to provide you the App. You can request the deletion of your account and data at any time by visiting https://lenscal.com/delete-account/ or using the "Delete Account" option within the App settings.
6. Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
7. Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Changes to this Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, provide you with more prominent notice (such as adding a statement to our homepage or sending you a notification).
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: [email protected]